NODUSGO

Privacy policy

Last updated: 2 November 2026

This policy explains what personal data NodusGo Inc. (“we”) processes when you visit nodusgo.com, request access, subscribe to our updates, or use NodusGO in your browser or in the NodusGO app, and what rights you have.

1. Who is responsible

NodusGo Inc., registered office: 251 Little Falls Drive, Wilmington, DE 19808, United States. Mailing address: P.O. Box 423, Menomonie, WI 54751, United States. For anything about your data, write to stephan@nodusgo.com. More details are in the legal notice.

Our representative in the EU (Art. 27 GDPR): Stephan Hendriksz, Germany, stephan@nodusgo.com.
Our contact in the USA: Richard Andraschko, rich@nodusgo.com.
Letters to either go to our mailing address above.

2. Your company’s NodusGO platform

Each customer has its own NodusGO platform. What is in it (customers and contacts, orders, service reports, timesheets, expenses, documents, employee details) is that customer’s data. We process it only on the customer’s behalf and on its instructions, under our agreement with the customer; the customer decides what is recorded and for how long.

If you work for a company that uses NodusGO, or you are one of its customer contacts, please contact that company about your data first. We will help them answer you. Sections 6 to 8 describe how the platform handles data on their behalf.

3. Visiting our website

  • Cloudflare. Our website and platforms are delivered through Cloudflare, Inc. (USA), which protects them against attacks and speeds them up. Cloudflare processes your IP address and the details of each request for that purpose.
  • Server logs. Our servers record your IP address, the time, the page requested, the page you came from and your browser. We use them to keep the site secure and to find faults, and delete them after 14 days.
  • No cookies, analytics or advertising. Our public pages set no cookies, use no analytics or tracking, and load nothing from other websites. Your browser stores your language and a few display settings itself; they stay on your device.

Legal basis: our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR).

4. Requesting access

When you request access, we receive your name, company and work email, and your phone number and message if you add them. We use them to review your request, set up your platform and contact you about it. Legal basis: steps before a contract, at your request (Art. 6(1)(b) GDPR). If no customer relationship follows, we delete them once they are no longer needed, or sooner if you ask.

5. Newsletter

If you subscribe, we send a confirmation email first and only add your address once you click its link. We keep your email address, your language and when you subscribed and confirmed, as proof of your consent. Legal basis: your consent (Art. 6(1)(a) GDPR). Every email has an unsubscribe link, and you can withdraw your consent at any time.

6. Using the platform

  • Your account: name, email, password (stored only as a secure hash), role, language and settings, and a profile picture if you add one.
  • Signing in: a cookie keeps you signed in; it is needed for the platform to work and is used for nothing else. To stop password guessing, failed sign-ins are counted per email address and IP address for 15 minutes. If you set up two-factor sign-in, its secret is stored encrypted.
  • Your work: what you and your colleagues enter, such as orders, reports, time entries, expenses, chat messages, documents and photos. Uploaded files are checked for malware on our own servers.
  • Where it is kept: on our servers in Germany. Emails from the platform are sent by our own mail server. Nightly backups are kept for up to 12 months, then deleted.

Legal basis: the contract with your company (Art. 6(1)(b) GDPR) and our legitimate interest in running a secure platform (Art. 6(1)(f) GDPR). For data we process on a customer’s behalf, see section 2.

7. Features that use outside services

Some features need an outside service. They receive data only when the feature is used:

AI assistant, translations and reading documents
Anthropic PBC (USA). The question, text or document you send, with the platform data the answer needs. Anthropic does not use this data to train its models. When you ask Alexander, have content translated, or import a datasheet.
Linking bank and card accounts
Plaid Inc. (USA). You sign in to your bank in Plaid’s own window; we receive the account and its transactions. Only if you link an account.
Notifications on your phone
Expo (650 Industries, Inc., USA), then Apple or Google. Your device’s notification token and the notification’s text. If you use the NodusGO app with notifications on.
Shipment tracking
17TRACK (China). Tracking numbers and the carrier. When a shipment is tracked.
Maps, addresses and routes
Esri (USA), OpenStreetMap France and OpenTopoMap (Germany) for map images; OpenStreetMap Foundation (UK) for finding addresses; the OSRM routing service (project-osrm.org) for travel routes. Your IP address and the map area for map images; addresses and coordinates for lookups and routes. When a page shows a map or an address is placed on one.
Company logos and flags
logo.dev (USA) and flagcdn.com. Your IP address and, for logos, the company’s web domain. When a page shows them.
Exchange rates
The free currency-api service (delivered by Cloudflare and jsDelivr). Your IP address. When amounts are converted between currencies.
Text editor
CKSource Holding sp. z o.o. (Poland) delivers the editor; iframely (USA) and jsDelivr (MathJax) when you embed media or formulas. Your IP address; for embedded media, its web address. On signed-in pages, and when you embed media or formulas.
Dictation
Your browser’s own speech recognition (for example Google in Chrome). Your voice. Only while you dictate.

8. The NodusGO app

The app uses the same account and data as the platform. For notifications, see section 7.

Clock-in by location is off unless you turn it on. Then the app uses your phone’s location, also in the background, only to notice when you arrive at or leave a work site, your hotel or your home. Your phone watches these places itself; the app does not record where you go in between. What is saved is which place, whether you arrived or left, and when. It is shown with your time entries as a record of the hours worked. If you mark a hotel with “At my hotel”, its location is taken from your phone once. You can turn clock-in by location off at any time, in the app or in your phone’s settings.

9. Transfers outside the EU

NodusGo Inc. is based in the USA; our servers are in Germany. Some of the services above are in the USA, the UK or China. Where the GDPR requires it, these transfers rely on an adequacy decision (such as the EU–US Data Privacy Framework for certified companies, or the UK decision) or on the EU Standard Contractual Clauses.

10. Your rights

You can ask us for a copy of your data, and to correct, delete or hand it over to you in a usable format. You can object to processing based on our legitimate interests, ask us to restrict it, and withdraw any consent you gave. Write to stephan@nodusgo.com. You can also complain to a data protection authority, in particular in the EU country where you live or work. Wherever you live, you can make these requests. We do not sell personal data or use it for advertising.

11. Security

All connections are encrypted (HTTPS). Passwords are stored as secure hashes and secrets encrypted; two-factor sign-in is required for accounts with wide access; uploads are scanned for malware; and access to data is limited to those who need it.

12. Changes

When our services change, we update this policy and the date at the top.