You build machines and production lines, install and commission them at your customer's plant, and keep them running for years. NodusGO follows each machine through all of it, on one platform your sales, project, service and workshop teams share.
An equipment order follows each machine through production, packing and shipment. Installation and commissioning then run as field service jobs, with a scope of work, the technicians who go and a report the customer signs off.
Production items and packing lists on every order
Installation and commissioning run as service orders
Reports generated within the job
Delivered machines join the customer's site with their serial numbers and warranty, grouped by production line or area, so every service visit starts from what is actually installed.
Units grouped by production line or area
Warranty dates from the order they were built under
Spare units kept in each site's spares pool
Inspections, calibration and service visits each run as one service order: appointments, time, spare parts, expenses and the report. Timesheets and spare parts go to the customer for approval, and overtime is worked out from the timesheets.
Timesheets and spare parts approved by the customer
Overtime calculated from timesheets
Technicians' certificates on record, with reminders before they expire
A faulty drive or controller goes through a repair order: warranty checked automatically, shipped in, repaired and shipped back, while the customer follows along in the portal.
Warranty decided from the unit's own record
Inbound and outbound shipments tracked
The repaired unit back in the spares pool
Operating manuals, wiring diagrams and spare parts lists are kept in the document library, linked to the machine models they belong to, and sent to customers as secure download links.
Documents linked to catalog models
Approval before a new revision is published
Secure ZIP links for customers, with a download record
NodusGO follows every unit you sell, from quote and order through production, shipment and installation to warranty, service and repair, with a customer portal on top. Your team runs on the same platform: expenses, overtime, holidays and documents.
One platform. Every team. Complete clarity.
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