You build chillers, air handling units, cooling and refrigeration systems, commission them on site and stand behind them with warranty and service. NodusGO follows every unit from the order to its last repair.
Quotes become equipment orders that move through production, packing lists and shipment, with estimated ship and delivery dates your customer can see.
Six order stages, from accepted to delivered
Packing lists dispatched with tracking numbers
Orders followed live in the customer portal
Every unit carries its serial number and warranty date from production, so a warranty question is settled in seconds and repair requests adjust for warranty on their own.
Warranty expiry stored on every unit
Warranty checked on every repair request
A complete history of each unit
Commissioning, inspection and service visits run as service orders: who goes and when, what was done, the report, and the timesheets and spare parts the customer approves.
Appointments and technicians on the service order
Reports generated within the job
Customer feedback collected after the visit
Compressors, controllers and other faulty units come back through repair orders, with the warranty decided automatically and both shipments tracked.
Repair requests from your team or the customer portal
Inbound and outbound shipments tracked
Repaired units back in the spares pool
In the customer portal, building owners and facility managers see their sites, the units installed there and every order, service job and repair underway.
Sites and installed units in the portal
Quotes approved with a purchase order
Service, equipment and repair requests from the portal
NodusGO follows every unit you sell, from quote and order through production, shipment and installation to warranty, service and repair, with a customer portal on top. Your team runs on the same platform: expenses, overtime, holidays and documents.
One platform. Every team. Complete clarity.
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