NodusGO runs every service job in one thread: the request, the quote, the purchase order, the visit, the report and the paperwork your customer signs off, all connected to the equipment you service.
Log the customer's request, clarify what is needed, send a quote and receive the purchase order, then convert it into a service order for your technicians.
Requests from your team, or straight from the customer portal
Quotes and purchase orders in the same flow
Quote extra hours, spare parts or tools when the original quote runs out
Whether the visit is an inspection, a calibration, commissioning or a repair, technicians, office and management work from the same service order: who is going and when, what was done, and the report that goes to the customer.
Resources and appointments on the service order
Service reports generated within the job
Works offline, for sites without internet or mobile signal
Timesheets and spare parts usage go to the customer for approval on the platform or by email, as PDFs ready for their records.
Timesheet PDFs approved online or by email
Spare parts usage approved by the customer
Customer feedback collected after the job
Overtime is calculated from approved timesheets and goes to the technician's manager for approval. Expenses logged during the job go through their own approval and into the job's invoice documentation.
Overtime worked out automatically from timesheets
Expenses approved by each technician's line manager
Spare parts and demo equipment assigned and tracked through the warehouse
Timesheets, spare parts and expenses come together in one invoice pack, sent the way each office and department is set up. Invoice packs are rolling out now.
Everything the invoice needs, collected during the job
Sent according to office and department settings
No end-of-month chasing for paperwork
NodusGO follows every unit you sell, from quote and order through production, shipment and installation to warranty, service and repair, with a customer portal on top. Your team runs on the same platform: expenses, overtime, holidays and documents.
One platform. Every team. Complete clarity.
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